Refunds & Cancellations

Product returns / replacements

Once products are delivered to you and accepted as accurate and as per the original order, there is no refund or replacement possible.

To return any items that are damaged or not as per your original order, please inform customer service via email within 48 hours of the delivery along with images of the delivered product (Please ensure that the size of the email does not exceed above 2 MB).

All damaged items or items not as per your order that are to be returned must be accompanied by a copy of the original receipt, a return / replacement authorization number and in unopened, saleable condition, otherwise the same will not taken back.

Postage and charges for return of these will not be refunded.

Please note that we cannot offer exchanges or refunds on any sale of opened or used products.

Please allow one to three weeks from the day you return your damaged package or an item not as per your order, for your refund request to be processed. You will be contacted once your return is complete.

Cancellations

Order cancellations are only accepted before products are packaged and shipped. In case of cancellation please contact us at admin@axeonindia.com or
Phone :  +91-044-24610717